In 2009, I graduated a year in advance, returning to my own business, I studied the status quo of the current enterprise, summing up the five points:
1: Complicated production process;
2: Poor quality of employees;
3: Chaotic production;
4: Lacking experiment equipment;
5: Failure to form a quality system.
This may have product quality difficult to achieve standardization, and we also often received customers’ complaints about product damage in the process of long-term use. I was determined to change all of these problems. Having seen the Japanese enterprise, I understood that quality counted most. So I reorganized the production process, bought a large number of experimental equipments and set up the quality department. Under a series of reform, the quality of our products was up a notch obviously. Before, we knew our product quality only by clients’ feedback. Now because we adopted selective examination of sampling aging experiment, our product qualified rate reached 99.9%, truly eliminating the customer doubts about our product quality.